It is common enough for businesses to hire management as they go, without any strategic thinking as to how to hire a manager: This can have disastrous consequences for a company. According to Gallup, 82% of businesses makes the wrong hire when it comes to management.
Here we set out some key steps that any business should consider following when hiring a manager.
1. At a certain point of growth, business founders need to think about how to hire a manager whom they can delegate tasks to.
2. The benefits of hiring a manager include: aiding business growth, managing liability, and allowing the founders to step back from day-to-day operations.
3. When considering how to hire a manager, businesses need to think about governance, the candidate profile, a recruitment strategy, internal promotions, interviewing techniques and the most important leadership qualities.
4. Hiring a recruitment partner can be useful way for businesses to hire managers more efficiently.
What Is a Manager?
The answer to this question may seem too obvious to be worth answering: However, the variety of different ways in which the term ‘manager’ is used means that it is worth defining exactly what we are talking about.
According to one prominent early management theorist, Henri Fayol, a manager:
- coordinates and
Most commonly, perhaps, we talk of people managers (i.e., those with employees as direct reports), but there are also project managers, business development managers, account managers and finance managers, all of whom often do not have people management responsibilities.
Of those with people management responsibilities, it is common to speak of:
- Senior managers. These individuals (which include the executives of the organization or the ‘C suite’), are responsible for the day-to-day running of the company. Senior management should be distinguished from the Board of Directors of the Company (‘the Board’). The board has a governance, rather than a management role (though it is common for some senior managers, such as the CEO, to also be a member of the Board);
- Middle managers. These individuals sit in the middle of the management hierarchy. They may have the title ‘branch manager’, ‘regional manager’ or (when managing a national location) ‘country manager‘;
- Lower managers. The lower managers (who may be called ‘frontline managers’ or ‘team leaders’ depending on their role) oversee the work of regular employees.
The management of an organization should also be contrasted with the officers of a corporation: While some managers are usually officers (for example, the Chief Executive Officer and Chief Financial Officer), ‘officer‘ is a specific role under corporations/company law, bringing duties under those laws.
Why Hire a Manager?
Perhaps the answer seems obvious, but why should the owners/directors of a company consider hiring a manager? We set out some of the benefits of hiring a manager below:
How to Hire a Manager: Key Tips
When considering hiring a manager, we recommend the following to maximize the chances of making the right hire:
How to Hire a Manager with a Recruitment Partner
Given the serious possible consequences of a poor hire, it is worth every business considering whether they should engage a recruitment partner to source an employee for a new manager role. This is especially true where a business is considering hiring internationally. Benefits of using a recruitment partner include:
For more suggestions about why you should engage a recruitment partner see Seven Reasons Why You Should Outsource Recruitment.
While recruitment and staffing firms differ in their approach, a common process for hiring managers would proceed as follows:
When thinking about hiring a manager, businesses need to consider a range of matters including:
- the broader governance framework;
- the candidate profile;
- a recruitment strategy;
- the possibility of internal promotion;
- interviewing technique;
- the possibility of remote work; and,
- key leadership qualities.
Where businesses are not quite sure how to hire a manager, a recruitment partner can be useful. New Horizons Global Partners specializes in the recruitment and hiring of employees and managers all over the world. Contact us to find out more about our recruitment solutions.